Scaaan. Document Scanner App

Privacy Policy

Latest version: 20 May 2020

Contact email:

This privacy policy of Scaaan. Document Scanner App (the “App”) contains important privacy information.

Before using the App, please read our Privacy Policy below. When you start using the App, YOU AGREE AND ACKNOWLEDGE THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must contact the support team via email to (a) request deletion of your data; and (b) cancel any subscriptions using the functionality provided by Apple (if you are using iOS) or Google (if you are using Android); and (c) delete the App from your device.

You will find information regarding what personal data is collected when you use the App  and the services provided through it (together with the App, the “Service”) (Section 2), purposes of data processing (Section 3), what data privacy rights are available to you (Section 6), who will be the data controller (Section 1), and how to influence personalized advertising (Subsection 3.7).

While you are using the App, we automatically collect the following from your device: language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, Facebook ID, and other unique identifiers (such as IDFA and AAID). We need this data to provide our services, analyze how our customers use the App, to serve ads. For improving the App and serving ads, we may share this data with third parties such as Facebook, Google, Amplitude, Appsflyer, Firebase, Crashlytics, Amazon Web Services. As a result of sharing this data with third parties we (1) analyze different interactions (how often users make subscriptions, the average number of duplicate content removed by users); (2) serve and measure ads (and are able to show them only to a particular group of users, for example, to subscribers).

If any questions will remain unanswered, please contact us at

Terms used in this Privacy Policy shall have the meaning as follows:

GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

EEA” includes all current member states to the European Union and the European Economic Area.

Process”, in respect of personal data, includes to collect, store, and disclose to others.



4. LEGAL BASIS FOR PERSONAL DATA PROCESSING (applies to EEA-based users only)











VPN MobApps Limited, a company registered in the Republic of Cyprus (with registered office at Florinis, 7 GREG TOWER, 2nd floor, 1065, Nicosia, Cyprus) will be the controller of your personal data.


Some of your data is collected when you voluntarily provide it to us (for example, when you contact us for technical support and provide us with your name and email address), other data is collected automatically. IP address, device type are the examples of data collected automatically.

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2.1. Data collected voluntarily

When you require support and contact us, we may ask you to provide us with your name and/or email. You do not have to give this data to us in order to use the App. It will be required only when you wish to contact us directly.

2.2. Data collected automatically:

2.2.1. Data about how you found us

We collect data about your referring URL (that is, the place on the Web where you were when you tapped on our ad).

2.2.2. Device and Location data

We collect data from your mobile device. Language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID are the examples of such data.

2.2.3. Usage data

We record how you interact with our Service. For example, we log your taps on certain areas of the interface, the features, and content you interact with, how often you use the App, how long you are in the App, what sections you use, and your subscription orders.

2.2.4. Advertising IDs

We collect your Apple Identifier for Advertising (“IDFA”) or Google Advertising ID (“AAID”) (depending on the operating system of your device). You can typically reset these numbers through the settings of your device’s operating system (but we do not control this).


Our purposes of your personal data processing are the following: providing of the Service, providing customer support and other forms of communication, including marketing, researching and analyzing how you are using the Service for customizing and personalizing your experience inside the Service as well as our ads.

You can read about our purposes of personal data processing in more detail below.

3.1. Provision of our Service

This includes allowing you to use the Service smoothly and preventing or fixing Service errors, failures or other technical issues.

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In order to achieve the said purpose, we use some third-party services. Such services include:

•        Amazon Web Services, which is a hosting and backend service provided by Amazon.

•        Crashlytics, which is a monitoring service provided by Google. Here’s its Data Collection Policy.

•        Firebase Performance Monitoring and Firebase Crash Reporting, which are monitoring services provided by Google. To learn more, please visit Google’s Privacy policy and Privacy and Security in Firebase.


Customization of your experience inside the Service

We process your personal data to adjust the content of the Service and make offers tailored to your personal preferences.

Provision of customer support

We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, payment transactions, notices regarding our Terms of Service or this Privacy Policy.

Communication regarding your use of our Service

We may communicate with you, for example, by push notifications. These may include reminders or other information about the App. As a result, you may, for example, receive a push notification that a new feature has been deployed in the App. To opt out of receiving push notifications, you need to change the settings on your device. The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our users, as well as when they interacted with it, such as by clicking on links included in the message.

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In order to achieve the said purpose, we use some third-party services. Such services include:

•        Firebase Cloud Messaging and Firebase Notifications, which are message sending services provided by Google. Firebase Cloud Messaging allows to send messages and notifications to users of our App across platforms such as Android and iOS.

•        Firebase Notifications with Firebase Analytics to create analytics-based audiences and track opening and conversion events. Google's Privacy policy.

•        Apple Push Notification service (“APNs”), that is a notifications service provided by Apple. APNs allows to send information to iOS devices. Apple’s Privacy policy.


Research and analysis of your use of the Service

This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the App and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and sections of the App our users like more, what categories of users use our App. As a consequence, we often decide how to improve the App based on the results obtained from this processing. For example, if we discover that users do not actively use some features, we may focus on improving those features or adding the new ones.

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In order to achieve the said purpose we use some third-party services. Such services include:

•        Appsflyer, which provides us with different analytics tools (for example, how users find us) that enable us to research and analyze your use of the Service. Privacy PolicyOpt Out.

Facebook Analytics, which is a service provided by Facebook that allows us to use different analytical tools. On Facebook Analytics we get, in particular, aggregated demographics and insights on how many people launch our App, how often users make purchases, and other interactions. Learn more about Facebook’s approach to data from its Privacy Policy.

•        Firebase Remote Config, which is an A/B testing and configuration service provided by Google that enables us track and analyze behavior of our App’s users and to tailor the content that our App’s users see (for example, it allows us to show different onboarding screens to different users). Privacy Policy and Privacy and Security in Firebase.

•        Amplitude, which is an analytics service that helps us understand how customers use our Service. Amplitude collects various technical information, in particular, time zone, type of device (phone or tablet), unique identifiers (such as IDFA). Amplitude also allows us to track various interactions that occur in our App. As a result, Amplitude helps us to decide what features should we focus on. Amplitude is EU-US Privacy Shield certified. Amplitude provides more information on how they process data in its Privacy Policy.

•        Firebase Analytics, which is an analytics service provided by Google. In order to understand Google's use of data, consult Google's partner policy. Firebase Privacy informationGoogle’s Privacy Policy.

•        Fabric Answers that enables us to perform standard product analysis. This Service is provided by Crashlytics, a business division of Google. Data Processing and Security TermsPrivacy information.


Sending marketing communications

We process your personal data for our marketing campaigns. We may add your email address to our marketing list. As a result, you will receive information about our products, such as for example, special offers. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails. We may also show you advertisements in our App, and send you push notifications for marketing purposes. To opt out of receiving push notifications, you need to change the settings on your device.

Personalization of our ads

We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you have installed our App, you might see ads of our products, for example, in your Facebook’s feed. We may target advertising to you through a variety of ad networks and exchanges, using data from advertising technologies on and off of our Services like, unique cookie, or similar tracking technology, pixel, device identifiers, geolocation, operation system information, email.

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In order to achieve the said purpose we use some third-party services. Such services include:

•        Facebook Ads Manager together with Facebook Custom Audience, which allows us to choose audiences that will see our ads on Facebook or other Facebook’s products (for example, Instagram). Through Facebook Custom Audience we may create a list of users with certain sets of data, such as an IDFA, choose users that have completed certain actions in the App (for example, installed it). As a result, we may ask Facebook to show some ads to a particular list of users. As a result, more of our ads may show up while you are using Facebook or other Facebook’s products (for example, Instagram). You may learn how to opt out of advertising provided to you through Facebook Custom Audience here. Facebook also allows its users to influence the types of ads they see on Facebook. To find how to control the ads you see on Facebook, please go here or adjust your ads settings on Facebook.

•        Google Ads is an ad delivery service provided by Google that can deliver ads to users. In particular, Google allows us to tailor the ads in a way that they will appear, for example, only to users that have conducted certain actions with our App (for example, show our ads to users who have not purchased a subscription). Google allows its users to opt out of Google’s personalized ads and to prevent their data from being used by Google Analytics.


You have the right to opt-out or influence personalized advertising. Below you can find brief instruction how you should do that. If you need more in-depth instruction or information on altering advertising choices on various devices, you can find relevant information here.

iOS: On your iPhone or iPad, go to “Settings,” then “Privacy” and tap “Advertising” to select “Limit Ad Track”. In addition, you can reset your advertising identifier (this also may help you to see less of personalized ads) in the same section.

Android: To opt-out of ads on an Android device, simply open the Google Settings app on your mobile phone, tap “Ads” and enable “Opt out of interest-based ads”. In addition, you can reset your advertising identifier in the same section (this also may help you to see less of personalized ads).

In addition, you may get useful information and opt out of some interest-based advertising, by visiting the following links:

•        Network Advertising Initiative –

•        Digital Advertising Alliance –

•        Digital Advertising Alliance (Canada) –

•        Digital Advertising Alliance (EU) –

•        DAA AppChoices page –

Enforcement of the Terms of Service, fraud prevention and combating

We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms of Service).

Compliance with legal obligations

We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.

4. LEGAL BASIS FOR PERSONAL DATA PROCESSING (applies to EEA-based users only)

This Section applies only to EEA-based users. EEA-based users can find out the legal basis for their personal data protection. Legal bases of processing may vary depending of the purpose of specific personal data processing. Section 3 above addresses based on what purposes personal data may be processed.

Legal bases for personal data processing are the following:

4.1. your consent;

4.2. necessity to perform our contract with you. This legal basis applies to provision of our Service (in accordance with our Terms of Service), customization of your experience, provision of customer support and other forms of communication.

4.3. our (or others') legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data.

This legal basis applies a set of purposes, reach of which is connected with our specific legitimate interest:

•        communicating with you regarding our Service. The legitimate interest we rely on for this purpose is our interest to encourage you to use our Service more often.

•        research and analysis of your use of the Service. The legitimate interest for this purpose is our interest in improving our Service so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the use of the App easier and more enjoyable, or to introduce and test new features).

•        sending you marketing communications. The legitimate interest we rely on for this processing is our interest to promote our Service in a measured and appropriate way.

•        personalization of our ads. The legitimate interest we rely on for this processing is our interest to promote our Service in a reasonably targeted way.

•        enforcement of our Terms of Service and to prevent and combat fraud. The legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorized use of the Service, non-compliance with our Terms of Service.

4.4. compliance with legal obligations.


We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with the third parties, enumerated in Section 3 of this Privacy Policy. For your convenience, we are grouping all third-parties we share your personal data with into the following types.

5.1. Service providers

We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may cooperate and share your data with the following service providers:

•        cloud storage providers (Amazon Web Services)

•        data analytics providers (Facebook, Google, Appsflyer, Firebase, Crashlytics, Amplitude)

•        marketing partners (social media networks, marketing agencies, email delivery services; Facebook, Google)

5.2. Law enforcement agencies and other public authorities

We may use and disclose personal data to enforce our Terms of Service, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.

5.3. Third parties as part of a merger or acquisition

In case we engage into buying or selling assets or businesses in the future, we may buy or sell personal data of the customers. Such data is usually considered to be valuable transferrable business assets in  many transaction types. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.


To be in control of your personal data, you have the following rights:

Accessing / reviewing / updating / correcting your personal data. You may ask us to update, correct and/or provide you with a copy of your personal data collected during your use of the Service by sending a request at

Deleting your personal data. You may ask us to erase your personal data by sending us an email at When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases, we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.

Objecting to or restricting the use of your personal data. You may ask us to stop using all or some of your personal data or limit our use thereof by sending a request at

Additional information for EEA-based users only:

If you are based in the EEA, you have the following rights in addition to the above:

The right to lodge a complaint with supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where you reside, work or where the alleged infringement has taken place.

The right to data portability. If you wish to receive your personal data in a machine-readable format, you can send respective request at


We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us at


We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Service set forth in the Terms of Service and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards.

In particular, if we transfer personal data originating from the EEA to countries with not adequate level of data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the European Commission (details available here), or (ii) the EU-U.S. Privacy Shield Framework (details available here), or (iii) the European Commission adequacy decisions about certain countries (details available here).


We reserve the right, in our sole discretion, to make changes or modifications this Privacy Policy whenever we deem appropriate, at any time and for any reason. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.


If you are residing in California, you have that additional right, which is prescribed by California’s Shine the Light law. You may ask companies once a year what personal information they share with third parties for those third parties' direct marketing purposes. Learn more about what is considered to be personal information under the statute.

In order to exercise your right, please send an email message to Such message shall include “Request for California Privacy Information” on the subject line as well as your state of residence and email address in the body of your message. Please note that we will provide the requested information to the respective email address only in case the request is launched by a California resident.


We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you). We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Except as otherwise stipulated in this Privacy Policy, this App does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.


You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning our Service and your personal data please contact us at